Frequently Asked Questions
Do you have more questions about our products or the status of your order? Check out the FAQ below.The support arms on the ice rod holder are 2 inches long. This means all sleds with an outside edge lip of 2 inches or less will fit as is.
If the outside edge of your sled is greater than 2 inches, you will need to add spacers (not included) between the sled wall and the support arms to extend the rod holder past the lip.
The ice rod holder is designed to mount on the outside of an ice fishing sled. However, you may place it anywhere (inside or outside) that works best for you. Just make sure to fasten it level and secure. Always check that your ice fishing rods fit appropriately.
Our bucket brackets are designed to fit and handle the weight of a standard plastic 5 gallon bucket. It will also work with smaller 1-4 gallon buckets as well.
The bucket bracket is designed to fit over a sled lip that is 2 inches wide or less. Wider sled walls will not accommodate the bracket opening.
We are a small company which means the production and processing times for our products is 2-5 business days from the date you placed your order. You will receive an email once your item has shipped.
Do Not use the SHOP app! It gives confusing and often misleading information.
Once your order ships, you will receive an email with the USPS tracking number. Please utilize their website for the most accurate tracking. If a long time has passed and your product still hasn't arrived, then shoot us an email! We're here to help.
We design and produce all of these products ourselves (except hardware) in the beautiful Pacific Northwest.
We have a 30-day return window for products still in new condition.
Absolutely! We stand behind our products and offer a 30-day, 100% replacement policy should anything happen to your product.
We also offer a 30-day return & refund policy for like-new items if you decide you are not satisfied with your purchase.
Please reach out to us via email should you need our assistance in either scenario.